Question 1

How much does a digital loyalty program cost?

Accepted Answer

Punchly costs €24 per location per month. That includes unlimited stamps, unlimited customers, automatic email reminders, staff PIN fraud protection, and a full analytics dashboard. There are no setup fees and no contracts.

Question 2

Is there a free trial?

Accepted Answer

Yes. Every new account includes a 14-day free trial. No credit card is required to start — you can set up your loyalty card, print your QR poster, and start stamping before committing to anything.

Question 3

Are there discounts for multiple locations?

Accepted Answer

Yes. Volume discounts apply automatically: 15% off per location for 3–4 locations, and 25% off per location for 5 or more locations. All locations are managed under one account.

Question 4

Are there setup fees or long-term contracts?

Accepted Answer

No setup fees and no long-term contracts. You pay month-to-month and can cancel at any time. Your data remains accessible for the remainder of your billing period.

Question 5

What is included in the price?

Accepted Answer

Everything. Unlimited stamps and customers, QR code generation, automatic "1 stamp away" and expiry reminder emails, staff PIN stamping with fraud protection, full analytics dashboard, multi-location support, and customer support. No feature tiers.

Question 6

How does Punchly compare in cost to paper punch cards?

Accepted Answer

Paper punch cards typically cost €30–50+ per month in printing, replacement, and design costs — and they offer no reminders, no analytics, and no fraud protection. Punchly costs €24/month and replaces all of that with a digital system that actually drives repeat visits.

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